So , our lectures have given us first task that need us to
completed it , which is the task about job description in food and
beverage . Hope you guys enjoying your reading .
* TASK 1 : JOB DESCRIPTION IN FOOD AND BEVERAGE
- RESTAURANT MANAGER
- A restaurant manager should excel at customer service. They should be able to train staff to have superb customer service and make sure that
- A restaurant manager can take care of the advertising and marketing campaigns
- Planning the menu for the costumer
- Meeting and greeting the costumer and organize table reservations
- Responsible for the business performance of their restaurant,as well as maintaining high standard of food ,service, health and safety
- Preparing reports at the end of the shift week
- WAITER
- Waiter is who called as server and their work in full service
- To attend the daily briefing
- To communicate with other restaurant staff and departments
- Responsible for receiving , greetings and seat guest
- wiping the cutlery , glassware, flatware for efficient serve and stock
- To be aware of all services offered in the hotel
- To ensure that all guests' wishes are met so far as is reasonable
- To do mise en place , cleaning and service in the restaurant
- BARTENDER
- Bartender is who a person serving drinks at bar
- collect money drinks server
- cleaning the glass and bar equipment
- Plan , organized and control the operations of a cocktail lounge or bar
- Take the beverage orders from serving staff or directly from patrons
- serve the snacks or food items to costumer seated at the bar
- RUNNER
- Runner restaurant who is assistant waiter in running food from the kitchen to the costumers tables
- Prepare soups, salad ,and bread & butter for the servers during rush periods
- remove used tableware between course and provide tableware for the next course
- place food serving on plates or tray according to orders or instruction
- Thanks guest as they are leaving
- Promptly cleans table tops , chairs and booth between seating . check floor and clean as required .Reset and arrange tabletop
- Inspect assigned restroom every 30 minutes and clean as needed
- STEWARD
- Steward is who been called as dishwasher is instrumental in all kitchen operations
- Inspect kitchen , work room and equipment for cleanliness and order
- Takes inventories chinaware , silverware , and glassware
- cleans up spill and removes any broken glass, keeping the public areas free and safe
- be responsible for cleaning dishes utensils and cooking equipment
- Report shortages and requisition replacement of equipment from purchasing agents
- HOSTESS
- The hostess is a personal representation of the services and overall hospitality of the staff of the restaurant
- estimating wait times for guest
- monitoring the guest waiting answering the telephone and moving table together to accommodates party
- Assesses the dining room and, if an accommodating table is available, escorts the guests to the dining room
- SOMMELIER
- A trained and knowledgeable wine professional
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